Privacy Policy

Your privacy matters. This policy explains how we collect, process, and protect your information when you use our digital transformation services and website.

Information We Collect

We collect certain types of personal and business information to provide precise solutions and support.

  • Contact details such as names, email addresses, phone numbers, and company information.
  • Usage data from interactions with our services and website analytics platforms.
  • Technical information, including IP addresses, device data, and browser settings for security purposes.
  • Project details, preferences, and requirements shared through forms or correspondence.

How We Use Your Information

Data helps tailor our solutions, improve support, and strengthen security for all our clients.

  • Facilitate communication and project delivery with your organization.
  • Enhance service offerings through feedback, analytics, and improvement efforts.
  • Maintain compliance with South African data laws and industry standards.
  • Safeguard systems and prevent unauthorized access or data loss.

Legal Basis for Processing

We process your information under lawful conditions required by South African data protection laws.

Your data is managed according to the Protection of Personal Information Act for clear, specific purposes and handled with strict security protocols.

Sharing of Information

Data is not sold. We share select data in limited ways to enable service delivery.

  • Third-party service providers assisting with technical, support, or security operations may access necessary data only.
  • Legal or regulatory disclosures as required under South African law.
  • Business mergers, acquisitions, or restructuring with due notice and applicable protections.

Data Security

We use physical, digital, and organizational safeguards to prevent loss, misuse, or unauthorized access. Access controls, encryption, and staff training are core to our commitment. Suspension or deletion of data is available upon verified request.

Your Rights

You control your data and enjoy specific South African legal rights to request, correct, or delete details we hold.

  • Request an overview or copy of your personal data held by us.
  • Ask for correction of inaccurate or outdated information at any time.
  • Withdraw consent or request data deletion where legally permissible.
  • Object to certain types of processing according to South African regulations.

Cookies & Tracking

Cookies are used to improve your browsing experience, track site usage, and support analytics. You may manage cookie preferences at any time using our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact

Reach out for clarification or with questions about data use, your rights, or our privacy practices.

Contact Email: content@vioraurora.sbs

Phone Number: +27(22)0732853

Postal Address: 80 Strand Street, Cape Town 8000 South Africa

Privacy Policy Changes

This page updates as required by law or process improvement. Please check for the latest date at the bottom of this policy.

Last Updated: May 7, 2026